Mon - Sat 7:30am - 4:00pm
+ DO YOU INSTALL?
No we do not. We can give you a list of installers for you to interview and review.
+ DO YOU DO FIELD MEASUREMENTS?
Yes we do.
+ IS THERE A CHARGE TO GO MEASURE A DOOR?
Yes, there is a $65.00 fee that will be credited to your order should you proceed to order the door with us.
+ UNTIL WHAT TIME CAN WE PICK UP MATERIAL?
The warehouse is open for pick up from Monday to Friday from 7:30am to 3:00pm
+ DO YOU ACCEPT CREDIT CARDS?
Yes. We accept all major credit cards.
+ DO YOU ACCEPT TELEPHONE ORDERS?
Yes, we will take telephone orders, but will need to email a copy of all specifications and need them signed and returned to us before we begin production on any order.
+ DO YOU MAKE ALUMINUM DOORS?
We can special order aluminum doors.
+ DO YOU DELIVER?
Yes, we deliver. The charge will be dependent on if a minimum order is met and will be calculated by round trip millage. We ONLY do curb side delivery.
+ DO YOU PAINT, FINISH, OR STAIN DOORS?
No we do not.
+ DO YOU EXPORT?
Yes, we export. Please call us for more details.
+ CAN A SPECIAL ORDERED MATERIAL BE RETURNED OR CANCELED?
A special order that has been produced cannot be returned or canceled once production has begun. Any special ordered item such as a lock or accessory may be returned in its original packaging. A restocking fee and shipping charges may be applicable if the manufacture requires it.
+ WHEN SHOULD I SEE A CREDIT ON A RETURNED ITEM?
Credit will be issued upon our receipt of credit from the manufacturer.
+ CAN I RECEIVE CASH BACK FOR A CREDIT CARD PURCHASE?
All refunds will be returned to the original tender used for the purchase.
+ HOW MUCH OF A DEPOSIT IS REQUIRED?
Any order which is custom made requires 100% payment upon ordering.
+ DO YOU ACCEPT CHECKS?
Yes, checks are accepted. Name of account holder must be printed on the check.
+ WHAT WARRANTIES ARE PROVIDED?
Warranties on workmanship are extended by Nachon Lumber. All other warranties written and expressed are extended by the manufacturer of each product. Warranties are limited to the replacement of the product and do not include labor, paint, installation or transportation.
+ DOES THE WARRANTY COVER RE INSTALLATION OF A DEFECTIVE PRODUCT?
No. The product will be replaced or repaired depending on the manufacturer's discretion. No manufacturer warranty covers labor including installation or paint.
+ WHAT CAN AFFECT WARRANTY OF DOORS?
All doors, moulding or wood work MUST BE sealed and painted on all sides within 24 hours of receipt at the job site. Warranties are voided should these conditions not be met.
+ HOW LONG WILL AN ORDER BE STORED IF I CANNOT PICK IT UP IMMEDIATELY?
An order will be stored for 30 days after completion. After this, there will be a 100.00/month storage fee for the next 60 days. After 90 days from completion date of order, any material not picked up will be sent to salvage.
+ WILL I BE NOTIFIED WHEN MY ORDER IS READY?
Yes. You will be called when order is ready for pick up.
+ CAN I PICK UP AN ORDER WITHOUT AN INVOICE/RECEIPT?
Yes, as long as you have sufficient proof of identity or permission from original purchaser.
+ HOW DO I IDENTIFY MY ORDER?
Your order will be under your name. Please make sure that the name given when inquiring is the name given at the time of purchase. You may also give the order or invoice number on your receipt.
Since 1973 it has been our goal to provide excellent customer service, value and selection, and especially knowledgeable advice that helps our customers choose the products that best fit their needs as well as their project specifications.
Today we continue to be a family owned and operated business devoted to serving our community and neighborhoods; after all we are a part of them! Each of our staff members strives to contribute to progress and improvement by offering quality products that meet our standards, and that we would also be proud to use in our homes and workplaces.
In addition, it is our daily commitment to stay ahead of the curve, and to bring innovative options to builders, contractors, and homeowners who continue to trust us as their preferred supplier and Home Improvement Center.
It is in response to the growing demand for our products and services that our company has expanded and added multiple new departments, including Rebar, Door and Drywall, Hardware, and Material availability through a strategic partnership with Ace Hardware to offer over 80,000 products.
Whether you are looking for building supplies and materials for a commercial project, home remodeling, renovation, office center development, or a simple paint job, at Nachon you will find all the nuts and bolts, a dedicated partner and friendly hands eager to help you.
COME AND VISIT US, WE LOOK FORWARD TO TAKING GREAT CARE OF YOU!
At Nachon Lumber and Hardware we took time to develop our new website and to provide the best possible information to answer any of your questions, to expedite and facilitate your orders and to give you an overall outstanding experience with us.
We ask that you please review our documents carefully, and to call us if you have any further inquiries. We love talking with our customers!
At Nachon Lumber and Hardware we are a one stop shop offering the most comprehensive product line of construction supplies and home improvement materials, all within our conveniently located store and showroom. We are equipped with a full service millwork department that fabricates top of the line custom doors, window trims, stairs and mouldings, and we carry all the nuts and bolts needed to complete all building, remodeling and restoration for commercial, residential, industrial and municipal projects.